FAQs

GERI has collated the most Frequently Asked Questions

Here's what you've been asking...

Who is behind The GERI Project?

Originally The GERI Project was a collaboration between the Learning and Skills Councils and Connexions, and until November 2005 was part funded by the European Social Fund under the Equal Community Initiative Programme. Due to the success of the project GERI continued after funding ended. Headed up by Project Director John Flaherty, the originator of The GERI Project, the new operation continues to be committed to producing innovative resources promoting equality and diversity.

Who has developed the products?

The interactive products have been developed by our media partner Indigo Multimedia. All of the products in the GERI range are the result of a lengthy research and consultation process between GERI partners including LSC’s and Connexions, as well as teachers, guidance practitioners, young people and employers, all working together to ensure that our range of products is flexible, easy to use in a range of environments, comprehensive and gets results.

Have they been tested?

Yes. All of our products have been extensively tested every step of the development process.

Once complete our interactive products are subject to pilot tests during which they are tested amongst end users to generate feedback which can lead directly to improvements. Most recently the innovative e-learning environment – GERI ‘n’ GERI Encounter Humankind - was piloted at an equality and diversity conference taking place at British Airways Headquarters in Heathrow, London where the game was tested by local school children.

Who are the GERI products aimed at?

The flexibility of the products means they can be used in a variety of applications and with a host of users. From employers to young people, the products are aimed at raising awareness and encouraging discussion about equality and diversity issues.

Can I get a free sample of the products?

If you would like to receive a demonstration version of our products please contact us. Not all products are available as demos but drop us a line and we’ll be happy to help.

GERI regularly hosts road shows and attends trade conferences, during which the products are available to view and even try out. Keep your eye on our events schedule.

Do you supply any advice about how the products can be used?

Absolutely. Our products are supplied with support material, teaching aids and where appropriate lesson plans to ensure you can deliver the messages of equality and diversity effectively.

How do I order?

Ordering is simple. You can do it online by choosing the items you wish to purchase from the online catalogue and proceeding through our simple click-to-order process. Orders can also be mailed to us, just complete the order form which accompanies our catalogue and post your order request.

How long does delivery take?

Our standard delivery is five working days from date of order.

Can I purchase the products using E Learning Credits?

Not yet. But we hope to make this service available soon.

What happens if I am unhappy with the product when I receive it?

We’re sure you will be delighted with your GERI purchase, but if you have any problems with it then please return it to us and, subject to conditions, we will provide a full refund.